Facil HelpDesk description

Facil HelpDesk is an customer support management system for PHP, based in tickets, enabling users to track and manage their support requests faster. Tickets submission is by web or email. Facil HelpDesk was designed for small and medium companies with one or more members of staff or for those who want to organise communications. With Facil HelpDesk, you have access to articles, polls of responses, basic reports of usage,email validation,email notifications,etc. Include usefull options that are available in complex HelpDesk at a fraction of the cost. It's documentation is simple. It's use is intuitive you will learn to use it in 5 minutes or less. Supports three levels login(user, staff member and administrator) Installation takes 30 seconds, after of uploading files by ftp, email piping requires a new cron job. Visit the online demo(administrative/staff ) at: http://www.demo.cromosoft .com for limited time free installation on your web server.