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Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. Features: Completely web-based, Uses Windows NT authentication, so you don't need to
Developer: liberum.org Platform: Windows NT/2000/XP Date upd:2002-09-03 Hits30946 [Download] [Visit]
Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and
Developer: Zen Platform: windows Date upd:2006-04-23 Hits17006 [Visit]
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using
Developer: Surf Highway Software Platform: windows Date upd:2006-11-02 Hits10645 [Visit]
Well documented open source CRM software package to do just about everything! It's 100%, easy to install and can be up and running in minutes!
Developer: Jim Platform: linux, windows Date upd:2007-03-07 Hits9279 [Visit]
CEMS provide a place to store all the enquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages. By using CEMS, you customer can login to the system to send a new enquiry
Developer: SimWebSol Platform: windows Date upd:2006-08-14 Hits7450 [Visit]
Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. Developed using
Developer: xigla.com Platform: Date upd:2006-05-27 Hits6504 [Visit]
This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk “ help desk” application. The software has three primary functions, input new support
Developer: ACC Platform: windows Date upd:2005-04-19 Hits6303 [Visit]
Active Web Helpdesk is a web-based helpdesk manager. It provides a personalized customer support system, a searchable and categorized FAQ database, assign a technician per category and more. The source code with Access or MS SQL database is available.
Developer: webintel.net Platform: Win NT/2000 Date upd:2000-12-11 Hits5684 [Visit]
The web based support & knowledgebase solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers – inexpensively. * This is NOT just a FAQ system or 'chat' software, but a tool loaded with
Developer: Expinion.net Platform: windows Date upd:2007-01-21 Hits4762 [Visit]
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates
Developer: polarsoftware.com Platform: windows Date upd:2006-04-03 Hits4716 [Visit]
Live help chat for sales and support powered by Real Assistant. Key features: chat buttons and chat invites, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based message management, and more...
Developer: infinetSoftware Platform: windows Date upd:2005-01-28 Hits4297 [Visit]
Creates workorders for a IT center. Was designed spacifically for ISDN and T1 installations.
Developer: Platform: Win NT/2000/XP Date upd:2002-07-15 Hits4293 [Visit]
Bring your support department into the 21st century with Ultimate HelpDesk Suite, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets,
Developer: Ultimate Solutions Platform: windows Date upd:2005-09-14 Hits3488 [Download] [Visit]
Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be later searched for quality
Developer: Dan Ome Platform: windows Date upd:2005-04-19 Hits3181 [Visit]
A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.
Developer: stellarite.com Platform: Win 2000/XP Date upd:2004-04-03 Hits2823 [Visit]
eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to
Developer: europeum.net Platform: Win NT/2000 Date upd:2002-11-25 Hits2700 [Visit]
TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses
Developer: Nigel Taylor Platform: windows Date upd:2006-01-19 Hits2636 [Visit]
Support Plus™ is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one
Developer: OP Software (UK) Limited Platform: windows Date upd:2007-02-28 Hits2481 [Visit]
Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of
Developer: ReadyDesk Platform: linux, windows, freebsd, osx, sun Date upd:2007-05-09 Hits2421 [Download] [Visit]
Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.
Developer: vso-xp.com Platform: Win 2000/NT Date upd:2003-03-31 Hits2183 [Download] [Visit]
iHelpDesk is a fully web-based service request/helpdesk software solution. iHelpDesk streamlines communication between your end users and their service providers by eliminating unthreaded emails, phone calls, and faxes. With an official place to enter and manage all work requests, users will become more self
Developer: Magicway Platform: windows Date upd:2005-05-30 Hits2137 [Visit]
Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets,
Developer: Ultimate Solutions Platform: windows Date upd:2005-09-14 Hits2015 [Download] [Visit]
Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give you a
Developer: watkinsweb.com Platform: Win 9x/NT/2000/XP Date upd:2003-12-02 Hits1985 [Visit]
Automated support ticket routing, new XP style menus, client selected skins, PayPal integration, and so much more is available in version 3. ASP email functions are improved with single emailing feature to ensure email list privacy. New announcement functionality with WYSIWYG editor to send
Developer: Incredible Interactive Platform: windows Date upd:2005-11-23 Hits1909 [Visit]
Bring your support department into the 21st century with our Helpdesk Application. Engineers logins, send private messages, printable job lists, job history and much much more
Developer: BPS Designs Ltd. Platform: windows Date upd:2005-08-22 Hits1861 [Visit]
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